1. #1
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    WiFi shows connected but not able to use internet

    I have Spice M-i355 smartphone. Although the smartphone works fine till now. Here it would be important to note that it is just 40 days old. Whenever I connect it through wifi,It shows connected but I am not able to use internet. The browser results in error.Have you noticed this kind of issue before? Can you suggest the solution of this error?

  2. #2
    lakshmina26 lakshmina26 is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    You have to first set up the WiFI settings on your phone, it will work once your settings will be correct.

    Go to the main screen and press settings.
    From there onwards go to the Internet and connectivity.
    Then Press WiFi settings option and make it on.

    Then use your internet through WiFi.

    These types or errors basically occur due to wrong or unsupported or poor settings for WiFi.


    If not connected through yet, then there is a defect in your phone, contact to your customer care, they provide some information about this. If they don't, contact to service center is a good option.
    Thanks

  3. #3
    armantamboli armantamboli is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    this is not your phones problem,i have encountered the same.
    this is because your using wifi that is not open.the wifi server may have software that have to password protected.and do authorization.the software i know in our wifi server is cyberbroam.
    so here is thing that you have to know the initial ip address of wifi port for login.in my case it was 10.10.1.1:8090 after typing this address in address bar of phones browser i get the autorization page that take a login name and password.so in my case i know that i get successfull connection.
    Suggetion-
    get the i/p address and login name and password by asking someone or seeing by other who using wifi.or you know something about hacking then try google for getting some idea.
    posted by
    Arman.

  4. #4
    C.Selvam C.Selvam is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    Hi friend,
    The problem may due to you set the data connection as disable
    1.Go to Menu
    2.Then tap on "Settings"
    3.Now go to "Wireless & Networks"
    4.Now enable the "Data Traffic"
    If it is not working,turn off the WiFi & remove the battery and reinsert it..Again restart your device and turn On the WiFi and now use the internet browser..
    Thank you!!!

  5. #5
    shafikattar shafikattar is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    hello user
    you need to check that the settings with wifi is properly configured.
    Your problem may be due to the proxy address on the wifi network so you need to see that you have entered the correct proxy address.
    To see this check
    1.Got to the settings
    2.Wireless and network
    3.WIfi
    4.advanced settings
    5.Enter the correct proxy address if there is any or check if all other settings are fine.

    this may solve your problem

  6. #6
    satyavivek satyavivek is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    Hello Friend;

    To avoid the problem of not able to access internet even after connecting to Wi-Fi.
    You must follow the steps given below;
    1. First Goto "Settings" by pressing "Menu" button.
    2. In settings click on "Wireless & Networks"
    3. In that goto "Wi-Fi Settings" after turning on Wi-Fi.
    4. See that if Proxy is Enabled then disable it.
    By disabling Proxy you can use internet.
    1. If proxy is disabled inquiry that if any proxy settings are assigned for that Wi-Fi network
    2. Then feed the "Proxy IP" and "Host" in to the "Proxy" and enable it.
    These processes can help you in connecting it for Internet.

    ALL THE BEST.....................

  7. #7
    TheEngineer TheEngineer is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    First of all try rebooting your device.
    Disconnect you WiFi connection. Select 'Forget'.
    Mow reconnect it and check whether it works.
    If not, reboot your WiFi router and connect again.
    Also check whether net is working on your PC. If yes, then there is fault with your device.
    Visit service center in this case.

  8. #8
    avikiit avikiit is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    I already had faced the problem.. But don't worry.. You may easily overcome the situation,,,
    Just do as Follows..
    Go to Connection List of WIFI.. Click on the Default connection and uninstall the Connection..
    Then search for new connection and connect by giving the proper username and password..
    Then try to connect.. Your Problem will be solved...

    Thanking You...

  9. #9
    Jab tak hai jaan Jab tak hai jaan is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    • You can able to use the internet only if the wifi settings are proper.
    • If you are getting connection error, then remove the current connection and find another use with it.
    • You should also make sure that the proper Proxy address have been defined.
    • At last, contact the service provider so that they assist your further.

  10. #10
    reena reena is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    Hello sir,

    I think you should have to clear the cache of the device and the history also.
    For the above action you simply have to follow me as::>>>

    Go to the menu.

    Tap on the settings.

    Then tap on the apps.

    There tap on the manage apps.

    There tap on the all apps for selecting them.

    Then clear the cache.

    Also while you have open the internet tap on the settings.

    then on the history.

    Then tap on the clear all browsing data.

    That's the solution.

    Thanks.

  11. #11
    AASHISH SAINI AASHISH SAINI is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    My dear friend most of these type of problem occur due to wrong wi fi settings that you are using in your phone.and settings are different for different phones.so what you should do is first you take your phone to the server room of your wi fi connection.from there you should ask your administrator for correct settings that you can use on your device.once you install right settings you will be able to use wi fi on your phone.
    Good luck!!!

  12. #12
    abhijeet2015 abhijeet2015 is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    Hi.....................,

    Reason for your problem ------>
    * Wifi setting might be wrong.
    * Phone have a lower version of wifi.
    * Phone wifi is damaged.

    fennecoptions.jpg

    -- You need to set the proxy in wifi.
    -- Every operator has a different proxy address.
    -- Thus you need to call the operator for correct proxy address.
    -- If you are getting low signals then you need to be in Wifi zone.
    -- Low signals can be a problem for no web access.

    Thanks

  13. #13
    rkb01 rkb01 is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    Quote Originally Posted by Unregistered View Post
    I have Spice M-i355 smartphone. Although the smartphone works fine till now. Here it would be important to note that it is just 40 days old. Whenever I connect it through wifi,It shows connected but I am not able to use internet. The browser results in error.Have you noticed this kind of issue before? Can you suggest the solution of this error?
    Sometime it happens when there is no internet coming to router.WiFi will show full signal when you are in range but if you are out of range signal will down.If there is no internet connection is coming to router then even after full signal you can not browse or can not do anything which are rely on net.So,check the settings first & then try connecting again.You can also use data traffic instead of WiFi.But if you are unable to solve the issue then go to service centre & there they will let you know the solution & fix the problem.

  14. #14
    MECHANICAL REACTION MECHANICAL REACTION is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    Hello sir,

    Its the same case that i am facing today on my laptop.
    I think that there is some hardware problem at the Adapter level.
    Or there may be the issue of the proxy address of the server under which you are trying to surf the internet on your device.
    So my suggestion to you is that you should have to check the proxy address of the server on your device.
    You simply have to follow as::>>

    Go to the menu.

    Then on the settings.

    Then tap on the network and sharing center.

    There tap on the wireless network.

    Then on the connections.

    There lan settings.

    Then on the proxy.

    Change the exact proxy here.

    That's all.

    thank You.

  15. #15
    goyal.com goyal.com is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    Hello sir.I will help you to solve your problem just follow as I say. I think that your problem is due to incorrect internet setting so you have simply follow some of the steps. First of all turn on your device and go to the main menu. Now click on the icon named as setting. Now open the wireless networking option. Now tap on the internet setting. Now delete the current setting and update the new setting. At last restart your device. Now again connect the wifi device. I hope your problem will be solved. All the best. Thank you!!!!!!!!!!!!!!!!

  16. #16
    Rekha Rekha is on a distinguished road
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    Re: WiFi shows connected but not able to use internet

    You will need to very first placed within the WiFI configuration settings on your own cellphone, them will work when your configuration settings will probably be correct.

    Navigate to the key screen plus press settings.
    Beyond this concept let's move on visit the Internet plus connectivity.
    In that case Mass media WiFi configuration settings method and earn them on.
    In that case make use of world-wide-web by WiFi.
    This category as well as blunders generally appear because of drastically wrong as well as unsupported as well as bad configuration settings for WiFi.
    If not attached by however, then there is a new problem inside your cellphone, get in touch with to the support, they offer several info on this. Whenever they tend not to, get in touch with for you to assistance center is a great option.
    or To begin with look at rebooting your current device.
    Remove yourself you WiFi connection. Select'Forget '.
    Cut reconnect them look if this works.
    If not, reboot your current WiFi hub and fasten again.
    Additionally verify if internet is actually caring for your PC. If so, then there is negligence with the device.
    Pay a visit to assistance center with this case.
    You'll be able to competent to search online only in the event the wifi enabled configuration settings are generally proper.
    If you are receiving interconnection error, after that take out the current interconnection in order to find one more use along with it.
    It's also sensible to be sure that the appropriate Proxy tackle happen to be defined.
    At last, get in touch with this supplier so they really aid your current further.
    many of these kind of dilemma appear because of drastically wrong wi fi configuration settings that you'll be using inside your phone.and configuration settings will vary a variety of phones.so do the following is actually system that can help consider your current cellphone to your web server bedroom of your wi fi connection.from at this time there it is best to inquire your current director for right configuration settings which you can use on your own device.once you put in proper configuration settings you will be able to use wi fi on your own phone.

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