1. #1
    Unregistered

    Play store not accepting Gmail Account after resetting Galaxy Pro

    Hi, due to some security reason i formatted my phone. After formatting having issue with Gmail account information. Same account information was working on my phone before formatting but not working now. why, any help!!

  2. #2
    arvindlakra21 arvindlakra21 is on a distinguished road
    Join Date
    Oct 2012
    Location
    New Delhi
    Posts
    454

    Re: Play store not accepting Gmail Account after resetting Galaxy Pro

    Quote Originally Posted by Unregistered View Post
    Hi, due to some security reason i formatted my phone. After formatting having issue with Gmail account information. Same account information was working on my phone before formatting but not working now. why, any help!!
    Dear friend please try the following:-
    1.Go to settings menu
    2.Accounts and sync
    3.Tap on Add account and configure the Google account you used for the device.
    4.Make sure that the Google account's Sync is on.
    5.Now back to Settings menu.
    6.Applications
    7.Manage applications
    8.Select All and search for Google Play Store.
    9.Open it and you will find 2 tabs Clear data and Clear cache.
    10.Clear data and cache.
    Now please ensure that you have solid or strong network.Try to use WIFI or 3G network.Open Play store app and it will ask you to agree to terms.Accept and now you will be able to log in to Google Play store.Hope it helps.

  3. #3
    adi_netgenie adi_netgenie is on a distinguished road
    Join Date
    Oct 2012
    Location
    Kolkata
    Posts
    305

    Re: Play store not accepting Gmail Account after resetting Galaxy Pro

    this problem is quite common if you have updated your phone or you are logging in for the first time

    Solution====>>>>

    >>try some fast data connection like 3G or wifi

    >>better avoid using 2G connection for the first time when you have to log in in the gmail account to access the android apps

    >>try repeatedly and it will surely connect to the Google Servers

    >>check whether the signal strength in your mobile is sufficient enough

    >>if it does not work our immediately, try a bit later and it will surely connect

    >>don't go on formatting repeatedly to solve this, that will not be of any help

    >>check whether you have valid Data connection settings

  4. #4
    ROYAL SAINI ROYAL SAINI is on a distinguished road
    Join Date
    Oct 2012
    Posts
    48

    Re: Play store not accepting Gmail Account after resetting Galaxy Pro

    Hy dear friend the problem you got is mostly time faced after formet your mobile buts its not be so hardly that you can't get any solution please change your internet connection becoz many times its be occur because of slow internet connection.or please restore your mobile.

  5. #5
    C.Selvam C.Selvam is on a distinguished road
    Join Date
    Oct 2012
    Posts
    912

    Re: Play store not accepting Gmail Account after resetting Galaxy Pro

    Hi friend,
    1.You need to remove the account from the Google that you added on your phone...To do that Go to Menu-->Settings-->"Accounts and Sync"-->Tap on the account you want to remove-->Tap "Remove account"
    2.Then go to Menu-->Settings-->Applications-->Manage Applications-->Select "All" tab-->Go to "Google Play"-->Tap on "Clear Data" and "Clear Cache"..Now again do a Factory Reset by go to Menu-->Settings-->Privacy-->Factory Data Reset-->Reset Phone-->Erase everything..
    3.Then go to Menu-->Settings-->"Accounts and Sync"-->Tap on the "Add account"-->Create the new account now
    This will work for sure

    Thank you!!!

  6. #6
    bhoomi bhoomi is on a distinguished road
    Join Date
    Feb 2013
    Posts
    110

    Re: Play store not accepting Gmail Account after resetting Galaxy Pro

    Here is what you need to do dear sir,

    ......Go to the main menu.

    ......Then go to the Settings.

    ......Then tap on the button saying Privacy settings.

    ......Then you should tap on the option saying Factory data reset.

    Good luck sir!!!

  7. #7
    jazzy.panesar jazzy.panesar is on a distinguished road
    Join Date
    May 2013
    Posts
    790

    Re: Play store not accepting Gmail Account after resetting Galaxy Pro

    Dear friend

    for this follow some steps
    1 go to settings
    2 then tap on accounts and sync
    3 then add gmail account
    4 now open play store
    5 then register the gmail account
    6 then save the settings
    then exit

    hope this will help you

  8. #8
    avikiit avikiit is on a distinguished road
    Join Date
    Nov 2012
    Posts
    636

    Re: Play store not accepting Gmail Account after resetting Galaxy Pro

    Hello..
    For the solutions of this problem you have to reset your phone..
    I'm here for your solutions:
    Solutions:
    *Go to Menu
    *Choose Settings
    *Then choose Privacy
    *Go for Factory Data Reset
    *Choose Reset

    Your phone will be reset and problem will be solved..

    Watch the Demo below:

  9. #9
    reena reena is on a distinguished road
    Join Date
    Nov 2012
    Posts
    197

    Re: Play store not accepting Gmail Account after resetting Galaxy Pro

    hello sir,

    you simply have to follow me for the solution to your problem::::>>>>

    go to the menu.

    then tap on the settings.

    after that you have to tap on the apps.

    then tap on the manage apps.

    then select the g mail apps on your device.

    then go to the options.

    here you have to tap on the clear the cache.

    that's all.

    thank you.

+ Reply to Thread

Similar Threads

  1. Can't play any games on Samsung Galaxy Y Pro Duos
    By Unregistered in forum Android Forums
    Replies: 19
    Last Post: 06-08-2013, 04:26 PM
  2. Unable to sync GMail Account on Motorola charm
    By Unregistered in forum Android Forums
    Replies: 8
    Last Post: 06-06-2013, 10:47 AM
  3. Replies: 8
    Last Post: 20-05-2013, 11:37 AM
  4. Replies: 5
    Last Post: 04-03-2013, 05:57 PM
  5. Replies: 1
    Last Post: 28-10-2012, 11:44 AM