1. #1
    Unregistered

    Issue while charging battery for Micromax A75 Android phone

    I am getting an error message on my android phone if charging it, screen shows an error that your battery pack is unsupported. I am unable to understand this error message and can't resolve it. Any suggestion on this problem would be appreciated!!

  2. #2
    arvindlakra21 arvindlakra21 is on a distinguished road
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    Re: Issue while charging battery for Micromax A75 Android phone

    micromax-a75.jpg
    Hi,
    As posted,your Micromax A75 Android phone is giving an error message while charging that battery pack is unsupported.This error occurs if you are using a non OEM battery or charger.If this is the case replace battery or charger with genuine OEM product.If this is not the case then it is related to software issue.To resolve the issue you need to Factory reset the Android device.To Factory reset do the following:
    1.Go to Settings menu.
    2.Backup & reset OR Privacy.
    3.Factory data reset.
    4.Reset phone.
    5.If any pattern,pin or password lock is set input password and press Ok.

    Now device will factory reset and set to default.Check if battery is charging and not displaying the error message.If this does not resolve the issue contact service center so they can resolve the issue.
    Note:Before Factory resetting backup all data on internal memory as data will be wiped.

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