1. #1
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    Internet not working at all on new Samsung Galaxy Y

    I bought new Samsung Galaxy Y last week. Since its an Android it would be functional only when internet is fully working. But sadly internet is just not working on my phone. i checked Wi-Fi. Everything is ok. The strange thing is, Galaxy Y is showing Wi-Fi signal strongly but internet is not working at all.

  2. #2
    TheEngineer TheEngineer is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    Things you may try.
    Make sure internet is working on your PC through that router.
    Reset the WiFi router.
    Reboot you device.
    Try using a data connection.
    Connect to another WiFi network.
    If still WiFi not working visit the customer care.

  3. #3
    sai charan sai charan is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    Hello friend,

    I will help you to solve your problem,don't worry just follow as i say.

    This might be the problem with the bugs present in the software of your phone.

    So firstly try to restart your phone and then try to check whether your problem is solved or not.

    If not solved then follow these steps.

    1.Firstly go to the main menu of your phone.

    2.Now tap on the option of 'Settings' tab.

    3.Now tap on the option of 'Privacy' tab.

    4.Now tap on the option of 'Factory Reset' tab.

    5.Now for rest follow the onscreen instructions.

    That's it by following the onscreen instructions your problem will get solved for sure.

    All the best......................................

  4. #4
    aroy8091 aroy8091 is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    dear friend

    it may be your network problem , so first contact your service provider customer care , then tell them your problem , after that if solved then fine otherwise you have to do the following:-
    • go to the setting
    • then privacy setting
    • then factory data reset
    • then reset your mobile
    after that restart your device then check it will surely solve your problem

    all the best......................

    With best regards from aroy8091.............................

  5. #5
    G.Karthick G.Karthick is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    Well the problem can be solved by following the following ways
    1.Enable the wifi to never sleep option,this can be done by menu->setting->wireless and networks->wifi->setting->never sleep,thats it
    2.if still problem persists then you need to reset the device,this resetting can be done by simple steps as follows
    take backup of all data
    menu
    setting
    privacy
    factory data reset
    thats it you have resetted the device ,now the problem is solved

  6. #6
    gauravgpt gauravgpt is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    Hello friend..

    To run the internet in the phone need the internet setting so first you need the ask the internet setting form the customer care then install in the phone..

    then you restart the phone then you access the internet in your phone..

    if any problem in run the internet you can contact the customer care of the service provider...

    All the Best!!

  7. #7
    adi_netgenie adi_netgenie is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    Causes of the problem ----->>>

    >>you may have got improper internet settings

    >>you may be operating from a zone of weak signal strength

    >>you may have got too much cache data which needs to be cleared up

    Solutions ====>>>>

    >>check whether you have good signal strength or not

    >>use good data connection

    >>clear cache memory at regular intervals

    >>use proper and valid internet settings

  8. #8
    ozvert ozvert is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    Hello dear..............

    Some kind of wifi networks will show good signal strength,.
    But hte data is encrypted and by using that type of network won't help.....
    Once reset the device and
    Search for the new networks and connect them......

    Even you are not getting access to the internet.....
    Then there might be software problem.............
    Take it to the nearest samsung store and explain the problem.........

  9. #9
    rkb01 rkb01 is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    If you are using WiFi then can not use Data connection.To use MENU-SETTINGS-WIRELESS & NETWORKS-WIFI SETTINGS-WIFI.Once done then it will automatically scan for the device & then provide the password.Once done will see WiFi network.To work on Data connection you have to deactivate WiFi first then on same Wireless & Network drag below there will see Mobile Networks.Tap on it & hen tap on Packet Data Use.Once done data connection will be activated.Above will see 2 arrows one going down & second up.Note that it doesn't matter if WiFi signal is showing all the bars if internet connection which is coming to router is weak then even after having strong WiFi signal you can not use internet.

  10. #10
    AASHISH SAINI AASHISH SAINI is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    My friend it is right that sometimes there is wi fi signal in your phone.
    Even though you are not able to surf internet.
    There can be a lot of reasons for that
    some of them are listed below.
    1.low coverage of network
    2.server going down
    3.wrong ip and port setting of your phone
    so if your settings are wrong then you should contact your provider and ask for the right settings.
    After you have configured your phone according to the settings of your lan i hope that you will be able to surf internet on your phone.

  11. #11
    lakshmina26 lakshmina26 is on a distinguished road
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    Unhappy Re: Internet not working at all on new Samsung Galaxy Y

    Firstly go to check your internet settings by Settings-->Wireless and network-->check for the settings available before you like WiFI , VPN settings, etc. Check whether they are correct or not.


    Or you can also check for the below also and do the same as in the below image:



    Check for the same and rectify the same to be a correct one.

    Suppose these all are you have done correct and then also not working, you can do any of the following:
    • Due to Poor network signal it might be not connected, ask to the customer care of your SIM provider and ask for the same.
    • No settings for internet are received from the provider, for this also you have to contact to your SIM provider.
    • If the problem persists then you have to contact to the phone seller or service center of your phone to rectify the same because it may due to some of the hardware or supporting software might get damaged while in manufacturing --- Directly it is manufacturing defect , it happens very rare in case like0.0001%.
    Thanks and Be careful....
    Thanks

  12. #12
    Lilabati Lilabati is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    If Internet is not working at all in new Samsung Galaxy you are to check:-

    **Whether Internet is working on your PC through that router.

    **Reboot your system.

    **Reset your wifi connection.

    **Try to use good 3g internet connection or broadband connection.

    **See whether Internet provider's net functioning in order.

    Thank You,

  13. #13
    NBGK NBGK is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    hai friend......
    there might be software problen once reboot the new version of your mobile software and change the ip address and start acessing

  14. #14
    MECHANICAL REACTION MECHANICAL REACTION is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    Hello Sir,

    According to me there may be some time this problem happen that the signal strength is full but actually the signal is week.
    So i think you should have to reset your connection so that if there is any bug present,can be removed from your device and after that you are able to connect the wifi successfully.

    I am going to provide you some videos that definitely helps you.

    See the video>>>::::



    Also see the video::::>>>>>>



    You can also take the help of the you tube link that i am going to provide you for solving your problem.

    The you tube link that may helps you is::::>>>>>>>>

    http://www.youtube.com/results?searc....1.luh6Ez3sEHk

    I am sure that after going through the above information you will definitely get the solution to your problem.

    Thanks.

  15. #15
    abhijeet2015 abhijeet2015 is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    Hi...................,

    Untitled.jpg

    Need suggestion --->
    * Make sure that you have wifi apps in it.
    * App should not be destroyed form.
    * Now You need to go to wifi setting.
    * There go to Ip address and proxy address set up.
    * Your quoted proxy should be match company Wifi .
    * Thus exact proxy should be asked from there.

    Thanks

  16. #16
    Rekha Rekha is on a distinguished road
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    Re: Internet not working at all on new Samsung Galaxy Y

    Stuff you may try.
    Make sure online is definitely dealing with your PC by using router.
    Recast your WiFi router.
    Reboot you device.
    Use some sort of details connection.
    Be connected completely to another WiFi network.
    In the event that still WiFi no longer working take a look at the client care.
    To run the web around the product require the online setting up consequently is actually a program require the question the web setting up from the support after that set up from the phone..

    then you definitely reboot your computer the product then you definitely accessibility the web as part of your phone..

    in the event that any risk around manage the web you can get hold of your support with the support provider...
    To run the web around the product require the online setting up consequently is actually a program require the question the web setting up from the support after that set up from the phone..

    then you definitely reboot your computer the product then you definitely accessibility the web as part of your phone..

    in the event that any risk around manage the web you can get hold of your support with the support provider.
    If you work with WiFi after that cannot utilize Files connection.To utilize MENU-SETTINGS-WIRELESS & NETWORKS-WIFI SETTINGS-WIFI.Once done after that it will eventually immediately check for any device & after that provide you with the password.Once done will find WiFi network.To focus on Files link it's important to deactivate WiFi very first after that time similar Mobile & Community drag listed below there will find Mobile phone Networks.Tap onto it & rooster dive into with Packet Files Use.Once done details link will be activated.Above will find 2 arrows just one heading down & minute up.Note which no matter if WiFi indication is definitely displaying many of the watering holes in the event that net connection that is coming to the router is definitely fragile after that even after having strong WiFi indication you can not utilize internet.

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