1. #1
    Unregistered

    Facing blank screen problem while using Motorola Atrix 2

    I am facing a problem recently. I have Motorola Atrix 2 android phone. The phone has dropped from stairs and when I rebooted the phone; its screen is totally black. How can I get rid out of this problem. Any suggestions please.

  2. #2
    avikiit avikiit is on a distinguished road
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    Nov 2012
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    636

    Re: Facing blank screen problem while using Motorola Atrix 2

    Hello..
    This is not a software problem, Thats why you are not able to do this manually..
    You have to follow the procedure furnished below..
    PROCEDURE:
    **Go to Customer Care

    **Ask them to fix the issue,

    **Don't forget to take your Cash Memo with you..

    **And show them your Warrenty card..

    They will definitely fix your issue..
    Hope you get your solution.. Thanking you for posting in this forum..

  3. #3
    abhijeet2015 abhijeet2015 is on a distinguished road
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    Re: Facing blank screen problem while using Motorola Atrix 2

    Hi................,


    Suggestions -------------->
    * This may be the technical problem.
    * You need to visit the service center soon.
    * There they will examine your device very soon.
    * After that you will receive the device in good condition.
    * Here i will not tell you to manual operate your device.
    * This may damage the device very soon.
    * You can visit the Motorola site for the nearest service provider.
    * Now you need to update the software in device.
    * You must maintain space in the device memory so that apps can work properly.
    * This can be maintained by cleaning the cache and history files in device.
    * You can also take the help of memory cleaner app for cleaning the memory.

    Thanks
    Abhijeet

  4. #4
    AASHISH SAINI AASHISH SAINI is on a distinguished road
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    1,229

    Re: Facing blank screen problem while using Motorola Atrix 2

    My dear friend it seems to me that when you phone fell it brought some serious damage to your phone's motherboard.It is a chip type thing that is fitted on your phone and everything is controlled by it.And if it doesn't work then you phone will come to chaos.So here is what is suggested to you,,

    1. Take your phone and it's documents like cash receipt and warranty card.

    2. Then locate a Motorola Store near you.

    3. Show your slips to them and tell them about your problem.

    4. Most probably it will be due to the screen damage.

    5. They can offer to add a new screen to your phone.

    6. And for your knowledge i tell you that it will cost around 2000 rupees.

    So after that they will fix it.
    Good luck!!!

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