1. #1
    Unregistered

    Can't access Google account after performing factory reset

    After performing Factory reset on my device i am unable to access google account via my device. Getting the error message on screen no username exists. I didn't change my username and password still getting the Error message. Need help!!

  2. #2
    C.Selvam C.Selvam is on a distinguished road
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    Oct 2012
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    912

    Re: Can't access Google account after performing factory reset

    Hi friend,
    Factory reset will delete your google account,system and application data,custom settings and downloaded applications....So if you want to access the android market and other google products from your mobile,you must again add your google account on your device..Add your account by going into Menu-->Settings-->Accounts & Sync-->Add account..then add your google account using username and password

    Thank you!!!

  3. #3
    satyavivek satyavivek is on a distinguished road
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    Dec 2012
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    211

    Re: Can't access Google account after performing factory reset

    Hello Friend;

    After performing Factory Reset in your Phone your accounts that belong to your phone would be lost. To login in to your account you must do the following steps;
    • On your Smart Phone go to "SETTINGS"
    • Goto "ACCOUNTS &SYNC SETTINGS"
    • In that press "ADD ACCOUNT" below the screen.
    • Ant it will ask for the conformation of account that in which you want to add.
    • Now press "GOOGLE ACCOUNT"
    • And follow the further steps as the phone suggest you.
    After this done;
    • Open "GOOGLE PLAY STORE" in career network or wi-fi ( Proxy must be disabled)
    • then press "MENU BUTTON" on your phone
    • Then click "ADD ACCOUNT"
    • Now your phone account will be visible in the list
    • Click the mail ID to activate your account.

    REGARDS...........

  4. #4
    lakshmina26 lakshmina26 is on a distinguished road
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    Oct 2012
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    visakhapatnam
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    Re: Can't access Google account after performing factory reset

    The above both are given tremendous solution, even though whatever they said was absolutely correct.

    Settings-->Account and Sync-->Add account-->Google account-->Google play store-->username and password. Of course these settings are good.

    But, you can also see the below video in order get clarity after watching the video:

    http://www.youtube.com/watch?v=luZ23G9lQ3g

    Or

    http://www.youtube.com/watch?v=TQqOQ4BZI3U

    Or

    http://www.youtube.com/watch?v=WcCNBk9gMN8

    Thanks

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