1. #1
    Unregistered

    Can not access Google Play Store from Samsung Galaxy Y Duos

    I have bought Galaxy Ace Duos. I think it is a good phone. But the main problem is that I can not access Google Play Store. When I click on this, I get a grey screen and there is a message as “Connection Error”. I need to download many apps but I can not do so as there is absolutely no response from Play Store.

  2. #2
    rkb01 rkb01 is on a distinguished road
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    Re: Can not access Google Play Store from Samsung Galaxy Y Duos

    Samsung Galaxy Ace Duos is indeed a good phone.To use Google Play Store you need to have Gmail Account.Without Gmail account you can not access it.First create Gmail account then after creating it tap on Google Play Store.You can make account on PC or phone.To create on phone MENU-ACCOUNTS & SYNC-ADD ACCOUNT-GOOGLE-NEXT-CREATE-PROVIDE THE NECESSARY DETAILS-NEXT-ACCOUNT WILL BE CREATED.After making the account you can easily access to Google Play Store.You have to provide your Gmail account to Google Play Store.Once done then tap on next on Google Play Store page.You phone will communicate to Server.After 5 minutes you will be able to open Google Play Store.

  3. #3
    C.Selvam C.Selvam is on a distinguished road
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    Re: Can not access Google Play Store from Samsung Galaxy Y Duos

    Hi friend,
    When you are accessing the Google play,it shows "Connection errors"..It means that there may be some trouble in connecting to the Google Play..Make sure that you have enough internet signal..Also check whether you have login in to the Google Play app using the Google account..If you doesnot have the Google account,then create a new one and add the account on your mobile..

    To add the new account go to Settings-->Accounts & Sync-->Add Account-->Google-->Tap "Next"-->Create a new account or signin within the existing account..

    Thank you!!!

  4. #4
    sai charan sai charan is on a distinguished road
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    Re: Can not access Google Play Store from Samsung Galaxy Y Duos

    Hello friend,


    I will help you to solve your problem,don't worry just follow as i say.

    This might be the problem with the Network you are using.

    So try to change to another Network.And also try to use the Wi-Fi and check whether it is working fine or not.

    If your problem has got solved then it is well and good.But still if you are facing the problem then follow this process.

    Try to remove the account accommodated for Play store and then open play store.

    And then give the same account for play store.

    And if you still face the same problem then go to the settings and then go for Applications and Manage Applications tab and then tap and open the p;lay store.

    Now tap on the option of 'Clear cache' and also try using the option of 'Uninstall updates' tab.

    Then after restart your phone and that's it your problem will get solved for sure.

    All the best................................



  5. #5
    cutiepie cutiepie is on a distinguished road
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    Re: Can not access Google Play Store from Samsung Galaxy Y Duos

    Hi.
    Make sure you are connected to a suitable data plan
    after that make sure your.app is updated.
    If not just.update it.
    Now.open it.
    It will am you to sign in through Google account
    Sign in and you.are.through to the world.of tons of apps.
    Hope this surely helps...

  6. #6
    chandan gupta chandan gupta is on a distinguished road
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    Re: Can not access Google Play Store from Samsung Galaxy Y Duos

    dear sir, make sure that internet speed is good , better use 3g. * after that go to main menu & tab on " setting" > account & sync » tab on add account. * after adding account . restart your phone. ** after that open play store. ** your problem will be solved. Thank you.....

  7. #7
    MECHANICAL REACTION MECHANICAL REACTION is on a distinguished road
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    Re: Can not access Google Play Store from Samsung Galaxy Y Duos

    Hello Sir,

    As it shows you an error that there is some connection problem in to your device.
    So it is clear to me that you are facing the current problem in to your device due to the interruptions in the internet connection on your device.

    So my suggestion to you is that first of all you simply have to setup a proper internet connection on your device.

    You can do it as follows:::::::::::::>>>>>>>>>



    ** First of all turn on your device.

    ** Now go to the main menu.

    ** Here after that you simply have to tap on the settings.

    ** After that you have to tap on the wireless and network settings.

    ** Here you have to tap on the network settings.

    ** Now there you have to fill the exact information of the server that provide you internet surfing.

    ** After that you simply have to restart your device.

    ** Now you simply have to make a Google account on your device.

    ** Now i am sure that you will be able to use the Google play on your device.

    ** Enjoy the Google play and download new apps.

    That's all.

    Thank you.

  8. #8
    singla420 singla420 is on a distinguished road
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    Re: Can not access Google Play Store from Samsung Galaxy Y Duos

    Hello Friend,

    There are some steps helps you to solve the issue....

    OPEN.....

    1.Menu...

    2.Settings...

    3.Account & Sync...

    THEN TAP ON.....

    1.Remove account...

    2.Then Add account...

    MAKE A NEW ACCOUNT ....

    After then follow some more steps to clear up your full problem....

    OPEN.....

    1.Menu...

    2.Settings...

    3.Application...

    4.Manage app...

    5.ALL...

    6. Select app...

    7.Then clear cache/Data...

    8.Restart it...

    Best of luck...

    Thank You...

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